For the second time in two weeks, Eastern European carrier, Turkish Airlines, yesterday airlifted passengers into the Federal Capital Territory (FCT) Abuja without bringing in their luggage.
Scores of passengers were stranded at the Nnamdi Azikiwe International airport over the non arrival of their luggage where they have valuable possessions.
The Managing Director of the Federal Airports Authority of Nigeria (FAAN), Saleh Dunoma, advised the airline to resolve the recurrent cases of arriving passengers without luggage once and for all, following the latest occurrence.
Dunoma, who stated this at the airport where he expressed the minister’s displeasure to the management of Turkish Airlines, described as unacceptable the reoccurrence barely two weeks after a similar incident led to breach of airport security.
He called for quick and lasting resolution of the unwholesome act capable of disrupting the peace and harmony of the airport.
He, however, appealed to passengers to remain calm and law abiding as the authority is making frantic efforts to find a lasting solution and safeguard their rights.
The incident is coming just a week after the airline finished paying numerous compensations to passengers on Flight TK 624 from Istanbul to Abuja, which arrived without their luggage.
It was gathered that the aggrieved passengers collected their luggage, which came on a charter flight from Istanbul and also collected monetary compensations.
A statement by the General Manager Public Affairs NCAA, Sam Adurogboye, reads: “The Airline under the supervision of the Consumer Protection Officers (CPO) of the Regulatory Authority ensured that all the passengers were paid full monetary compensation as contained in the Nigerian Civil Aviation Regulations (Nig.CARs).
“In addition, a cargo flight and an airbus were arranged to freight to Abuja, Nigeria, all contentious backlog of baggage that were earlier short landed.
“All concerned passengers have collected same as at the time of this report.”
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